ANSWER THE FOLLOWING QUESTIONS TO GET STARTED!


Simply complete our questionnaire and agreement to get started.

Start with the smallest plan that you think you’ll need, we can always adjust your plan later on. We will get to work on your set up, and before you know it, you will have a Dedicated Office Staff. Get ready to enjoy the benefits of full time employees, without the headaches or expense!

What is Your First Name?
What is Your Last Name?
What is the Name of Your Business?
Please Enter Your Email
Please Enter Your Phone Number
Enter Your Website
Please tell us about your business, what services or products do you offer?
What are your days and hours of operation?
What is your business address?
Is it okay to give this address to callers?
Is this also your mailing address?
Tell us about the phone numbers that will be used to reach you.
Will you keep your existing number and forward it to us?
Will you publish a number we give you?
Do you need a toll-free number?
Do you need a local number in your area code?
If so, which area code
Who are the main contacts associated with this account? (Please include their name, title, email, work number, and mobile number & carrier.)
Who should we be familiar with? (VIP Clients, Vendors, Etc)
Please share access information for your CRM, Calendar, Etc. We will review protocol during training. Include web addresses, usernames and passwords.
Will DOS place orders for you?
Will DOS schedule appointments for you?
Will DOS open and manage tickets for you?
Will DOS Manage other things for you?
Explain what other issues you want us to manage below:
8. Our hours are:

Monday - Friday: 6:00 AM – 8:00pm CST

Saturday: 9:00AM - 2:00PM CST

Please choose the protocol for outside of our business hours:

Do you want a voicemail with a custom greeting and messages emailed as a .wav file?
Do you want calls forwarded to another number?
What greeting would you like our agents to use when answering your calls?
Please choose all that apply for your answering service.
I would like Dedicated Office to:
Take messages for all calls and never patch.
Take messages for all calls, but patch emergency calls to me.
Answer questions about product(s) and service(s).
Place customer orders (Please provide website(s) on question #7)
Schedule appointments. (Provide log in criteria on question #7)
Want us to qualify Leads?
Complete a form I provide
Additional details:
What information would you like us to collect from callers? (For example: name, phone number, availability, question or issue, etc.)
Would you like us to record a general voicemail for after hours, or do you have a preferred voicemail script you would like us to use?
If general, the voicemail would be similar to this: Thank you for calling (company name), you have reached us after hours! Our normal business hours are (company hours). Please leave a detailed message including your name, phone number and the reason for your call, and your call will be returned during normal business hours. Thank you for calling and have a great day!
Do you have a preferred voicemail script?
Preferred Voicemail Script

By submitting this form, I acknowledge and agree to the privacy policy and terms and conditions. I consent to transaction communications, to allow my information to be shared with lending partners, and to receive calls, text messages, and/or emails from Dedicated Office Solutions or its affiliates at the phone number or email address provided. Consent is not a condition of service, and you may choose to contact us directly.

When you utilize dedicated office to manage your answering service you get more than just hourly employees taking messages for you. We are very unique and that our team does everything we can to become an avatar for your team.

Whether you need orders taken messages relayed leads qualified or appointments scheduled our representatives well not just know the name of your business they will know your business.

We go through training for each client we work with so that each of our representatives working on your account will understand the pain points specific to your industry.

  • Increases Trust

    When people call in to your place of business they might talk to a few different people:

    THE OWNER: This is great for them because they just made it straight to the top. The owner usually knows everything about the business and wants to make sure every customer is impeccably taken care of. However, this means the owner is spending too much time working in this business instead of on the business.

    THE RECEPTIONIST: This is also a good choice. The receptionist is there to take calls. For the most part, they usually know what to say and are trained to make sure that each person is taken care of. The problem is that many businesses either don’t receive enough calls to afford a receptionist who can answer calls during all the hours that they need calls answered OR they receive more calls than a receptionist can handle on their own. When you work with Dedicated Solutions you only pay for what you need. Need to scale up? We are there for you. Only receiving a few calls a day? We have your back.

    But, unlike so many answering services, our team studies YOU. They do everything possible to emulate you and understand your processes and product lines so that when people call in someone who KNOWS your business will ALWAYS answer the phone promptly and efficiently.

    When you have knowledgable friendly people who understand your business and systems answering your phones in a timely manner it builds trust and confidence which is powerful for your business.

  • Better Results

    Whether it means taking orders, providing customer service or making appointments, our team works hard to take care of every single of the customers that come through our virtual doors. This means better results for you. More sales. More appointments. More clients. More growth.

  • Makes Your Customers Feel Special

    It is critical your customers feel special when talking to your business. This ensures they have a connection with you that they won’t have with your competition. Our expert virtual receptionists are trained to treat your customers like family.

  • Improved Communication

    Missed calls. Uninformed receptionists. Busy numbers. Voice mail. Then your customers call you, they expect someone knowledgable to answer the phone. At the least they expect a paid phone rep to answer and for most, this is tolerable.

We completely understand the typical stigma connected with using a phone answering service when that call service sounds like a call service.

Over and over our clients tell us how seamless our solution is for their industry and their processes and how their customers have no idea that we are answering service.

This is critical.

So, if you have been wary about utilizing an answering service because you were afraid they would sound like an answering service here in award. Dedicated office solutions is dedicated to not only serving you put sounding like you.

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