If phone calls are a critical part of your business, you need a Dedicated Team of virtual receptionists to run the show for you so you can grow your business while focusing on your strengths.
Dedicated Office is the only way to quickly add teams of trained professionals to qualify leads, schedule appointments, process orders, explain products and services, relay messages, and more.
Our Dedicated Team will represent themselves as your company – no one will know that you’re using an answering service! We will relay messages, qualify leads, process orders, schedule appointments and more.
Our Dedicated Team will represent themselves as your company – no one will know that you’re using an answering service! We will relay messages, qualify leads, process orders, schedule appointments and more.
One of the strongest benefits of outsourcing with Dedicated Office is that appointments are both set and updated in real time using any service you’d like including Google calendars or your own proprietary software.
We’ll work with any CRM you have to enter new leads, update existing leads and ensure there’s a record for every quality call you receive. Our experience with CRM’s, including law firm specific and the most popular names, are second to none.
All our virtual receptionists have the experience to go into any backend order-system, shopping cart or database and do anything from place orders to enter support tickets to tracking orders.
Marketing dollars are only as good as the person answering the phone. Leverage your marketing efforts by having a dedicated team promptly following up on your leads via SMS Text and Outbound Calls.
Our staff will call your leads to schedule appointments and re-engage them to order more services. We can call clients to confirm appointments, re-schedule missed appointments and offer additional products and services.
We are committed to staying current with the most relevant information for your business. Your team leader will reach to quarterly to ensure our performance is meeting and exceeding your standards to best serve your customers.
There is no time to waste when you’re spending money marketing on social media. Our staff will monitor your lead forms and call or text promptly to ensure that we can convert your leads into sales in as real-time as possible.
Dedicated Office virtual receptionists are all committed to achieving excellence in their role on behalf of you the client. Our path to excellence comes from strict adherence to these three tenets: LEARN, GROW, SERVE.
Your Team of Dedicated Virtual Receptionists are constantly learning to understand your business and processes. It starts with our onboarding questionnaire, then continues through the training phase when we start grasping your processes and goals. Then, we learn with each and every call understanding your business in and out just like you do so we can provide the best possible service to your customers.
The relationship between your Dedicated Office Team is a journey, not a destination. We are constantly looking for ways to expand our ability to serve you and your clients. Hand-holding is not necessary. After the initial training period, please don’t expect us to settle with the status quo. Expect to be impressed!
Serving our clients. It is at the core of everything we do here at Dedicated Office Solutions. How do we serve our clients? Simple. By serving their clients and customers with everything we’ve got. Don’t be surprised if your clients regularly tell you how much they love your “new staff members.” That’s our goal after all.
We provide our reception, sales and scheduling teams to three primary sectors: Home Services, Professional Services and Online Retail/E-Commerce. Click below to learn more.