ANSWER THE FOLLOWING QUESTIONS TO GET STARTED!


Simply complete our questionnaire and agreement to get started.

Start with the smallest plan that you think you’ll need, we can always adjust your plan later on. We will get to work on your set up, and before you know it, you will have a Dedicated Office Staff. Get ready to enjoy the benefits of full time employees, without the headaches or expense!

What is Your First Name?
What is Your Last Name?
What is the Name of Your Business?
Please Enter Your Email
Please Enter Your Phone Number
Enter Your Website
Please tell us about your business, what services or products do you offer?
What are your days and hours of operation?
What is your business address?
Is it okay to give this address to callers?
Is this also your mailing address?
Tell us about the phone numbers that will be used to reach you.
Will you keep your existing number and forward it to us?
Will you publish a number we give you?
Do you need a toll-free number?
Do you need a local number in your area code?
If so, which area code
Who are the main contacts associated with this account? (Please include their name, title, email, work number, and mobile number & carrier.)
Who should we be familiar with? (VIP Clients, Vendors, Etc)
Please share access information for your CRM, Calendar, Etc. We will review protocol during training. Include web addresses, usernames and passwords.
Will DOS place orders for you?
Will DOS schedule appointments for you?
Will DOS open and manage tickets for you?
Will DOS Manage other things for you?
Explain what other issues you want us to manage below:
8. Our hours are:

Monday - Friday: 6:00 AM – 8:00pm CST

Saturday: 9:00AM - 2:00PM CST

Please choose the protocol for outside of our business hours:

Do you want a voicemail with a custom greeting and messages emailed as a .wav file?
Do you want calls forwarded to another number?
What greeting would you like our agents to use when answering your calls?
Please choose all that apply for your answering service.
I would like Dedicated Office to:
Take messages for all calls and never patch.
Take messages for all calls, but patch emergency calls to me.
Answer questions about product(s) and service(s).
Place customer orders (Please provide website(s) on question #7)
Schedule appointments. (Provide log in criteria on question #7)
Want us to qualify Leads?
Complete a form I provide
Additional details:
What information would you like us to collect from callers? (For example: name, phone number, availability, question or issue, etc.)
Would you like us to record a general voicemail for after hours, or do you have a preferred voicemail script you would like us to use?
If general, the voicemail would be similar to this: Thank you for calling (company name), you have reached us after hours! Our normal business hours are (company hours). Please leave a detailed message including your name, phone number and the reason for your call, and your call will be returned during normal business hours. Thank you for calling and have a great day!
Do you have a preferred voicemail script?
Preferred Voicemail Script

By submitting this form, I acknowledge and agree to the privacy policy and terms and conditions. I consent to transaction communications, to allow my information to be shared with lending partners, and to receive calls, text messages, and/or emails from Dedicated Office Solutions or its affiliates at the phone number or email address provided. Consent is not a condition of service, and you may choose to contact us directly.

Website conversions isn’t about upgrading your company’s website and filling it with industry jargon and stock photos. It’s about generating income! It is so important that you put yourself in the seat of your target consumer and scan each page to see if it seems chaotic to you. Is there a wealth of information on each page with no space in between making your eyes go blind? While it is important to provide facts and statistics so that your potential customers have full detail on what your company can offer, there are ways to convey the information visually by modifying the style in which you lay that information out.

The human attention span varies from person to person. Keeping that in mind, it is important to remember that the majority of potential consumers who visit your website have already decided how long they want to spend on your company’s website before they land on your homepage. A recent study conducted in the U.S. lead by Pew Internet demonstrated that a reader’s attention is diminished when there is too much clutter on a web page. For more information on this study, you can visit: http://www.elon.edu/e-web/predictions/expertsurveys/2012survey/default.xhtml

So what is the best way to grab your potential consumer’s attention when structuring your website?

Here are a few tips on how to reach your goal to unclutter your site and increase your conversion rate:

Fast Loading Website Pages

Fast Loading Web Pages

Make sure you have a sufficient amount of bandwidth on your website’s hosting package. This will allow your pages to load faster especially when using components such as apps, videos, large pictures, and javascript to name a few. The faster your page loads, the better chance of engaging the viewer you will have. According to Inc. Magazine, 43% of customers watch online videos when researching products and services. For more information on this article, you can visit their website at http://www.inc.com/janine-popick/marketing-to-businesses-make-video-your-marketing-hero.html

Quality Images for your Website

You want the quality of any image or video that you upload to your site to be top notch. The images should have a professional element. Poor image quality can be reflective of your brand. It may seem trivial, but consumers do relate what they see on your site to how right or not your product(s) or service(s) are. Just the same, the quality of your design should contain modern formatting and styles. You should update the design of your website from time to time as well to keep up with website trends.

Engage Your Viewers to Increase Website Conversions

questionnaire and computer mouse, business concept

You can engage your viewers by adding interactive features on your site that stand out. Perhaps you want to add a survey with questions that let your potential customers know that you are interested in what they have to say. Another great form of interaction is an open conversation thread such as a blog that will allow you to increase your consumer outreach. Promotional giveaways are always an excellent way to ensure someone’s attention. Everyone loves a free gift!

Easy Content for you Website

Easy Content for you Website

All of the content on your website should be relatable to your consumers. Many companies make the mistake of creating content that is too difficult to follow. The wording should quickly hit home to a wide variety of potential customers. Remember that not everyone’s vocabulary has the same capacity. Depending on your industry, your consumer’s reading manner may range widely.

How you structure your website content is integral to your conversion rate. The reading material should have the ability to be easily scanned by the human eye. You also want to keep key features of your products or service at eye level towards the top of the page. Use bullet points or graphs as well to provide a visual effect to the information you are trying to convey.

Instant Customer Service

website conversions

Now that you have built your site around the science of attention span, your next goal will be to boost website conversions. A great way to ensure a conversion from a “window shopper” to an actual client, is by providing immediate customer service. Live online chat services are ideal for these cases. This will provide your customer service department the ability to assist viewers with any questions or concerns about your products or service, and then finally offer to place the order for them or schedule a follow-up call. You want your target consumer to feel like they will be helped just as quickly as their first interaction with your company each time they interact with you. The sentiment is equal to walking into a department store and having a customer service representative assist you with your sale immediately.

Conclusion

website conversions

You want your potential customer’s experience on your website to leave them fully informed and ready to purchase your products or become a client for the services you provide. Ideally, to guarantee website conversions you want to test the experience by viewing each section of your website as if you were a potential customer or client. Then mentally rate your experience upon completion. Did you get a good feel for the offered product(s) or service(s)? If so, job well done!

If you don’t have time to manage the content on your website, or you need help organizing your content, please contact us today to get on the right track!

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