Simply complete our questionnaire and agreement to get started.

Start with the smallest plan that you think you’ll need, we can always adjust your plan later on. We will get to work on your set up, and before you know it, you will have a Dedicated Office Staff. Get ready to enjoy the benefits of full time employees, without the headaches or expense!

What is Your First Name?
What is Your Last Name?
What is the Name of Your Business?
Please Enter Your Email
Please Enter Your Phone Number
Enter Your Website
Please tell us about your business, what services or products do you offer?
What are your days and hours of operation?
What is your business address?
Is it okay to give this address to callers?
Is this also your mailing address?
Tell us about the phone numbers that will be used to reach you.
Will you keep your existing number and forward it to us?
Will you publish a number we give you?
Do you need a toll-free number?
Do you need a local number in your area code?
If so, which area code
Who are the main contacts associated with this account? (Please include their name, title, email, work number, and mobile number & carrier.)
Who should we be familiar with? (VIP Clients, Vendors, Etc)
Please share access information for your CRM, Calendar, Etc. We will review protocol during training. Include web addresses, usernames and passwords.
Will DOS place orders for you?
Will DOS schedule appointments for you?
Will DOS open and manage tickets for you?
Will DOS Manage other things for you?
Explain what other issues you want us to manage below:
8. Our hours are:

Monday - Friday: 6:00 AM – 8:00pm CST

Saturday: 9:00AM - 2:00PM CST

Please choose the protocol for outside of our business hours:

Do you want a voicemail with a custom greeting and messages emailed as a .wav file?
Do you want calls forwarded to another number?
What greeting would you like our agents to use when answering your calls?
Please choose all that apply for your answering service.
I would like Dedicated Office to:
Take messages for all calls and never patch.
Take messages for all calls, but patch emergency calls to me.
Answer questions about product(s) and service(s).
Place customer orders (Please provide website(s) on question #7)
Schedule appointments. (Provide log in criteria on question #7)
Want us to qualify Leads?
Complete a form I provide
Additional details:
What information would you like us to collect from callers? (For example: name, phone number, availability, question or issue, etc.)
Would you like us to record a general voicemail for after hours, or do you have a preferred voicemail script you would like us to use?
If general, the voicemail would be similar to this: Thank you for calling (company name), you have reached us after hours! Our normal business hours are (company hours). Please leave a detailed message including your name, phone number and the reason for your call, and your call will be returned during normal business hours. Thank you for calling and have a great day!
Do you have a preferred voicemail script?
Preferred Voicemail Script

By submitting this form, I acknowledge and agree to the privacy policy and terms and conditions. I consent to transaction communications, to allow my information to be shared with lending partners, and to receive calls, text messages, and/or emails from Dedicated Office Solutions or its affiliates at the phone number or email address provided. Consent is not a condition of service, and you may choose to contact us directly.

A virtual receptionist is ideal for doctors, lawyers, accountants and other professionals. Since most of these career paths deals with multiple clients, the role of a receptionist is to take care of the small things so that professionals could concentrate more on the most important part of the job. However, some may argue that in-house receptionists are perfectly capable of doing this role. Although it may be true, there are some reasons you should use a virtual receptionist compared to an in-house staff.

A Virtual Receptionist Boosts Communication
In-house receptionists are usually online during office hours to provide support to your consumers while virtual receptionists can be reached 24/7. Quality receptionists also have the ability to answer urgent questions, manage requests instantly, and forward instructions when necessary. Even if professionals are scheduled to go on vacation or perhaps take the weekend off, the virtual receptionist is capable of handling all of the incoming inquiries, transfer urgent calls to the proper staff member, or take detailed messages to forward to the proper recipients.

Constant Online Availability
Some virtual staff providers don’t just offer phone support to your customers, but also make it possible for your customers to set up appointment through the internet. They also offer live chat services that will provide customer support to your audience in addition to placing orders so that you never miss a sale. With most people relying on online communication nowadays, this would effectively boost client satisfaction.

A Virtual Receptionist Will Decrease Expenses
Hiring a virtual receptionist is less expensive in the long run due to cuts on your overhead. Unlike regular employees, outsourcing doesn’t necessitate payment of insurances, 401k, benefits, paid vacations and sick leaves. Add to that the cost of training, renting office space, equipment, and the resulting amount could be more than you bargained for when planning your business launch. On the other hand, online receptionists would provide the same professional demeanor with 24 hours of uninterrupted service for a low monthly fee or per minute rate.

Build Your Company’s Reputation
Businesses that are easy to contact and provide immediate answers naturally stand out for clients. With excellent customer support coming from virtual receptionists, businesses would be able to build their reputation and eventually gain more clients through good feedbacks. A large amount of receptionists would also mean a shorter wait time to be helped and fewer dropped calls.

Extensive Coverage
Some virtual receptionists are bilingual, allowing them to cope with non-English speaking customers. This makes the service more diverse and open to further growth for your business. You never want to lose a sale due to a language barrier, and a Spanish speaking virtual receptionist will ensure that you don’t.

Efficient Time Management
The presence of a virtual receptionist handling small tasks like taking appointments or handling queries would leave your in-house staff free to perform the more important roles that keep your business striving. There’s no need to check tons of voicemails, returning calls, sending emails, faxes, or any other type of administrative work. You can also customize your virtual setup so that the virtual receptionist only accepts calls when your staff is unavailable or after business hours.

Some service providers are capable of tailoring receptionist services depending on the type of business a person runs. It doesn’t matter if the firm is in law or health care – a virtual receptionist exists to handle any type of call. When you first set up your account with a virtual office, you will train your new staff in the clouds just like you would an in-house employee so that they know all the ins and outs of your business. In a matter of days, your Dedicated Office staff will be answering your calls, taking customer orders, offering online support to your consumers, and helping you bring your company to an entirely new level.
Of course, these are not the only advantages of using a virtual receptionist for your business but they are excellent features that will provide your clients with quality service without the added cost. Virtual office service will serve as an extension of your business!

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